Help Centre - Contact Us - Frequently Asked Questions - Ribble Cycles

Help Centre

We've collated our most frequently asked questions and listed our most helpful resources to enable you to quickly find the help you are looking for. If you cannot find the answer you are looking for, don't worry, we've listed our contact details below and we'd be happy to have a chat.

Frequently asked questions
Contact Us
Live Chat

Chat with our Sales and Customer Service teams directly. The team are here ready to speak with you live.

This is the best method of contact to get answers to your questions quickly. We're available to chat:

Monday - Friday:
9:30am - 18:00pm BST

Chat Now

Message us via WhatsApp for a direct chat:

Monday - Friday:
9:30am - 18:00pm BST

Live In-Store Experts

Need some advice but can't make it to one of our showrooms? No problem, we'll bring the showroom to you. Our in-store experts are available to give you a tour of any bikes you may wish to see and answer your questions live from our showrooms via a one way video call made directly through our website.

If you'd like to contact us about an existing order, please contact us via email, live chat or telephone.

9am - 6pm
9am - 6pm
9am - 6pm
9am - 8pm
9am - 6pm
9am - 6pm
11am - 5pm
live in-store expert

Our customer service experts are currently experiencing high demand, however we will aim to respond as soon as possible.

Alternatively, we recommend using Live Chat to get a quick response to your enquiry.

Contact form
Why Buy at Ribble?

Buy Direct

Personal Service

Your Bike. Your Way

Click or Collect

Peace of Mind

Born in the UK